FAQs
- Do i need to clean the house before my cleaner arrives? - To help me with the clean simply ensure your house is tidy to allow quick straight forward cleaning
- Are you insured for liability, theft and damage? - Yes correct, i am covered for all eventuality's
- Are you DBS checked? - Yes absolutely its a must with cleaning services
- Will I get the same cleaner each time? - Yes i work alone as a small company
- What happens if my cleaner is sick or on holiday? - im afraid working on my own means holidays i simply have to skip cleans, and sickness is the same senario
- Do you provide all cleaning products and equipment, or do I need to supply them? - No i provide all my own cleaning equipment and am happy to use any of your home favorite ones
- Do you use eco-friendly or specific types of cleaners? - not currently i use standard household cleaners (i am looking into this)
- What level of cleaning do you do? (e.g., laundry, moving furniture, deep cleaning)? - Yes so i dont do laundry im afraid however moving furniture and deep cleaning is standard for me, i enjoy doing a deep clean then routine maintenance (skirting, windows, curboard doors)
- Are you comfortable cleaning homes with pets?- Yes absolutely i have two dogs myself so pets are no problem
- Can I schedule evening/weekend cleans or adjust frequency (weekly, bi-weekly)? -Yes i have - Weekly / Bi Weekly and 4 Weekly - weekends i dont work im afraid
- What areas do you cover? - I cover the Wirral, areas such as Neston, Heswall, Pensby, Bromborough, Birkenhead and New Brighton etc
- Do you need to visit for an estimate? - nope this is completly optional, i am happy to just attend and clean, my prices are standard, and meet and great is more to walk around and discuss your reequipments
- What payment methods do you accept (cash, card, invoice)? - I accept, Cash. Bank Transfer, Card Machine And Direct Debit
- What is your cancellation policy? - Ideally as much notice as possible for no charge, if i turn upto your door without prior notice, i charge £20 cancellation fee,
- What happens if im not home?/Can i provide a key? -Yes i am a trusted key holder and am happy to accept key safe codes and hidden safe place's
- Do you Change Beds? - Yes absolutely just provide the clean bedding on the bed you wish and let me know.
- How long does a standard clean take? - I typically find with most households, it can take 2-3 hours weekly or fortnightly,
- Do you do odd Jobs? - Blinds? Fridges? Cupboards? Absolutely i can do these as extra or include in your cleaning time however this may take longer or mean other areas get skipped, its your house its your choice!
- How can I check for or provide feedback? - Check out my Google Page